FREE SHIPPING ON ALL ORDERS OVER $75

questions & answers

 

All products are made only by Worker B, from our own formulations. Made in the USA.

Worker B does keep a series of our own hives. We also source beehive products only from trusted local beekeepers. We make sure that our beekeepers are chemical, pesticide and antibiotic free and that the hives are non-migratory.

We do not send free samples.

Please use our Store Locator (full page coming soon) to find retailers near you. Product selection does vary from store to store, so we suggest that you call ahead. Not seeing a store near you? Have your favorite retailer contact us.

  • Water, filler and preservative free.
  • Original formulations only – no melt and pour pre-made components!
  • Bee product sourcing: We know all of the beekeepers we work with personally, and ensure that we source only the purest bee products available.
  • We source all ingredients and perform all manufacturing ourselves, by hand.

Water-free means that our products are free of all fillers and unnecessary ingredients. The results are highly concentrated products with 100% beneficial ingredients. A little goes a long way!

 

Everyone has their favorite base ingredient (beeswax, shea butter, coconut oil). We are honeybee people and believe that the aspects of beeswax, raw honey and bee propolis are superior to other base ingredients. For more information, please visit our Ingredients page.

Almost all Worker B products are gluten-free. We do use Wheatgerm Oil in our Raw Honey Face Wash for Oily skin. The Dry Skin formulation is Wheatgerm Oil free. Please contact us with any specific ingredient questions.

Our products are water-free, all natural formulations. We do provide a “best before” date of at least 12 months from date of manufacture. Worker B products are meant to be used, not stored. We are a small batch (but scalable) manufacturer committed to making the freshest products possible. If you have any questions about the texture, smell or consistency of the products, please contact us.

Worker B does not use bee venom in our products. We do use other honeybee products; beeswax, raw honey and bee propolis. We do recommend consulting a health care professional to determine your allergy restrictions.

 

Worker B does NOT conduct product or ingredient tests of any kind on animals. Our products do contain raw honey, beeswax and bee propolis which are collected sustainably from the honeybee.

Worker B products are made from natural, food grade materials. Our products have never been tested on animals, and are not meant for consumption. Many customers, ourselves included, have used the Worker B products on their pets. If you have questions about using a product on your pet or if you have a pet that has ingested a product, please consult your veterinarian.

Generally speaking, Worker B products are suitable for all skin types. We do recommend that any expectant mother check with her physician before changing a skincare routine with our products, or any other line of products.

All shipments are made from Minneapolis, MN 55413 USA

 

Orders typically ship out in one or two business days.

 

Most orders are shipped via United States Postal Service (USPS).

 

We can ship most products internationally. Certain products (raw honey, and supplements for example) cannot be shipped to all international locations. Please contact us directly for international shipping information.

Ordering online through our website is safe, but you may place order over the phone. You can call Worker B at 612-584-0440.

 

Worker B is currently only able to ship to one shipping address per online order. If you need to ship to multiple addresses, please place a separate online order for each shipping address. Questions? Contact us.

 

Please inspect the package for any damage that may have occurred during shipment when you receive your order. If damage occurred to the items in your shipment, contact us immediately at 612-584-0440, or use our Contact Us page. We will need your name, email address, phone number and shipping address. Please retain the shipping box, packing materials, and damaged items in case we need to provide them to the carrier as proof of damage during transit.

If we made a mistake and you received an incorrect item, contact us immediately at 612-584-0440 or use our Contact Us page.

Worker B believes in the quality of our products and formulations and hope that you are satisfied with your purchase. We do not offer returns or exchanges for online orders or products purchased through unauthorized resellers.

Apparel item return policy: For t-shirt size exchanges, buyer pays return shipping and Worker B sends a replacement size at no additional cost. Returns must be received in original condition. No cash refunds. Please note that there are no returns on Baby Suits.

 

Please contact the store directly for their return policy.

All raw honey will crystallize over time as its water content evaporates.  This is a natural process and does not indicate the raw honey has spoiled.  Many factors affect the speed at which honey will crystallize including temperature and variety.  Raw honey can be re-liquefied by putting the jar in a double boiler or warm water bath (about 105 °F, 41 °C) .  Stirring the honey periodically helps to transfer heat and it may be necessary to replace the hot water.  Be careful to keep water out of the jar.

Alternatively, we suggest enjoying crystallized honey as is.  It can be used on hot bread, oatmeal, or tea and will liquefy naturally.

Worker B cannot guarantee raw honey will be liquid upon delivery.

Note that free shipping applies to orders over $75.00 after any discounts (coupons) and before sales taxes.  So if an order would qualify for free shipping but a coupon is used which brings the total below $75.00, then the order no longer qualifies.

The shopping cart will display your order total based on these rules, with any applicable discounts, taxes, and shipping costs.  Please review your order prior to submitting and let us know if you have any questions beforehand.